Frequently Asked Questions
Common questions about setup, hardware compatibility, security and support.
Yes. Web2EPOS can be used for service-based businesses. You can create items without barcodes and select them directly during checkout.
Yes. As long as the device has a web browser and internet access, you can use Web2EPOS. In most cases the touchscreen, scanner and receipt printer also work.
No. Web2EPOS is designed to be intuitive and easy to use. Most users can get started quickly without technical knowledge, and support is available if needed.
Yes. Web2EPOS is responsive and works well on phones. You can take orders and payments on the go. For packaged items, a Bluetooth barcode scanner is recommended.
Yes, when the cash drawer is connected through a supported receipt printer. If the drawer is connected directly by USB/serial, browser-based software cannot usually trigger it.
Yes. Many Android handhelds are suitable. You may still need a Bluetooth or Wi-Fi printer for paper receipts, or you can send receipts by email.
We take data security seriously. Traffic is served over HTTPS and data is stored securely. We also perform backups to reduce risk of data loss.
EPOS stands for Electronic Point of Sale. It combines hardware and software to process transactions, manage inventory and track business performance.
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